Refund policy

We stand behind Optimizr with a 60-day risk-free guarantee.

We encourage you to use the product consistently for at least 60 days to experience the full benefits. If after 60 days you don’t notice a meaningful improvement in your energy, focus, or overall performance, you may request a refund.

To be eligible for a refund under our 60-day guarantee:

You must have used the product for a minimum of 60 days
Your request must be submitted within 60–75 days of delivery
You must provide proof of purchase

Returns

Because Optimizr is a consumable product, we do not accept physical returns of opened products.

For unopened products:

You may request a return within 30 days of delivery
Items must be unused and in original packaging

To start a return or refund request, contact us at:
louis@zayasdigital.com

Refund Eligibility (Important)

Refunds may be denied if:

The product was not used for a reasonable period (minimum 60 days)
There is evidence of misuse, abuse, or excessive refund requests
The request is submitted outside the eligible timeframe

We reserve the right to limit or deny refunds to prevent abuse of our guarantee.

Damages & Issues

Please inspect your order upon arrival and contact us immediately if:

The item is defective
The item is damaged
You received the wrong product

We’ll make it right.

Exchanges

We do not offer direct exchanges.

If you’d like a different product, please place a new order.

EU 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, provided the product is unused and in original condition.