Shipping policy

SHIPPING POLICY

Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with tracking information.


Shipping Times

Estimated delivery times:

  • United States: 3–7 business days
  • International: 7–14 business days (varies by location)

Please note that shipping times are estimates and may vary depending on your location and carrier conditions.


Shipping Costs

Shipping rates are calculated at checkout based on your location.

We may offer free shipping promotions from time to time.


Order Tracking

Once your order ships, you will receive a tracking number via email.

Please allow up to 24–48 hours for tracking updates to appear.


Delays

We are not responsible for shipping delays caused by:

  • Carrier issues (USPS, UPS, etc.)
  • Weather conditions
  • Customs processing
  • Incorrect shipping information provided at checkout

Incorrect Addresses

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an incorrect address, additional shipping fees may apply.


Lost or Stolen Packages

Once an order has been handed off to the shipping carrier, we are not responsible for lost or stolen packages.

If your package is marked as delivered but you have not received it, we recommend contacting the carrier directly.


International Shipping

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.


Contact

If you have any questions about your shipment, contact us at:

louis@zayasdigital.com